Returns and Cancelations

CANCELLATION POLICY:

For all painted parts, you can cancel your order within twenty-four (24) hours from the time of purchase to receive a full refund and incur no fees. Any cancellations made after twenty-four (24) hours will incur a restocking fee depending on what stage the part(s) are at and/or if the painting process has started.

For all other parts, you can you can cancel your order within twelve (12) hours from the time of purchase to get a full refund and incur no fees.

To submit your cancelation request, please contact us via our Live Chat or call at 630-458-0082 during regular business hours.

 

RETURN POLICY:

All parts must be returned within 60 days of the delivery date. Returns received after this period will not be accepted. A 20% restocking fee applies after day 30 of the delivery date. Items must be in their original, unused condition, with all components from the original packaging (e.g., parts, instructions, accessories) included. The item must be securely packaged to prevent damage during return shipping. Buyers are responsible for return shipping costs unless the return is due to a seller error (e.g., incorrect or defective item).

All returns must be authorized by one of our representatives. To begin, please submit a return claim through our website's return form. Our customer service team will review your claim and provide detailed return instructions.

If an item arrives damaged, you must report it within two (2) business days of delivery. Late damage reports may result in claim denial. We recommend inspecting your items immediately upon receipt.

Please note, we are not responsible for labor expenses, towing charges, additional repair costs, or rental car expenses related to the installation of incorrect or defective parts. It is the buyer’s responsibility to ensure the parts are correct before installation. Professional installation is strongly recommended.

The original invoice or pick ticket must be included with all returns to ensure efficient processing.

Once we receive and inspect the returned item, we will process your refund or replacement. Refunds will be issued to the original payment method within 2-4 business days. Please note, it may take up to 15 days for us to receive your return, depending on shipping transit times.